All work is carried out in accordance with BS7671 (IET Wiring Regulations 17th Edition). The installation will comply with Part P of the Building Regulations (2011). Where required, on completion Wandle Electrical Services will issue the relevant certification and inform your local building control office of the nature and extent of the works carried out.
Wandle Electrical Services guarantees all work for a period of 12 months from completion, provided that the work is not altered or interfered with in any way (including third party repairs). Materials and components are subject to manufacturer's warranty. All installation work is covered by the NAPIT’s 6 year insurance-backed Warranty Scheme.
Power may be shut off as the work is carried out and a temporary supply fitted. Flooring may be lifted to provide access. In order to run new cables the contractor may need to open channels in the ceilings and walls, we will fill these channels to a bonding coat only. The above may not apply to every project and your electrician will advise you on the day.
Wandle Electrical Services will take every care to avoid damage during the execution of works, however, dependent on the age of the property and the type of work contracted it is possible that some slight damage may be inevitable, i.e. cracking or breaking of dried floorboards, cracks to plaster near channeling, carpets not refitting tightly. We cannot be held responsible for repairs to such damage.
Wandle Electrical Services, will require the payment of a deposit prior to booking works into their schedule of works. Unless otherwise agreed, no other payment will be required until the works have been completed. Upon completion, the balance of the monies owed will become due. Larger projects may require interim payments, and this will be agreed in advance. Wandle Electrical Services accept most methods of payment including BACS, Cards and Cheques. All materials including fittings, cables and other components remain the property of Wandle Electrical Services until full and final payment is made.
Since October 2015 traders, who enter into an unresolved dispute with a consumer, have been required to give the consumer the details of an appropriate alternative dispute resolution (ADR) body and to indicate whether they are willing to use them or not. Where a trader is considering a consumer complaint then at the point where the trader's internal complaint-handling procedure is exhausted they must provide the consumer with the following information: a statement that the trader cannot settle the complaint with the consumer the name and website address of an ADR provider that could deal with the complaint, if the consumer wishes to use ADR whether the trader is obliged or prepared to submit to an ADR procedure operated by that provider
Errors and omissions excepted.